You log in to Apollo Group TV inside the app or IPTV player you watch with, not on a website. Enter the username and password from your activation email in the Apollo TV app, or in a player such as TiviMate or Kodi. If your player asks for a server address or playlist link, that is in the same email.
Apollo TV Stream's website is appolotvstream.com. Login details only work with the seller that issued them, so if you bought a subscription from a different website, follow that seller's sign-in instructions.
Where to find your login and password
- Your activation email. It is sent to the address you ordered with, typically within 1–4 hours.
- Your spam or promotions folder, if the email is not in your inbox.
- Support, if you cannot find it: message us on WhatsApp at +1 (860) 699-7174 or through the contact page from the email address you ordered with, and we will resend it.
How to sign in
In the Apollo TV app
- Open the Apollo TV app. If you have not installed it yet, follow the Apollo TV app guide.
- Enter your username and password exactly as they appear in the activation email.
- Select the sign-in button and wait for your channels and guide to load.
In another IPTV player
Choose the login type that matches your email (username and password with a server address, or a single playlist link) and copy the details exactly. Step-by-step guides: TiviMate, Kodi, and the setup guide for smart TVs, Apple devices, computers and MAG boxes.
Fixing common login errors
"Invalid username or password"
Re-type the details rather than pasting, and check upper- and lower-case letters, similar characters (0 and O, 1 and l) and spaces at the end. If you just ordered, wait for the activation email; details do not work before activation.
"Account expired" or suddenly signed out
Each plan runs for a fixed term. If your plan has ended, the same login stops working until you renew. Check your order date and see the plans to renew.
"Maximum connections reached"
Your plan allows 1 or 2 devices to stream at the same time. Stop playback on another device, fully close the app there, then try again. If you regularly need more screens, a 2-device plan is on the pricing page.
Server or connection errors
If the player asks for a server address, make sure it includes everything from the email, including http:// and any port number. Then restart the device and router. The troubleshooting section covers more connection fixes.
Keep your login safe
- Only enter your details in the Apollo TV app or a well-known IPTV player.
- Do not post your login or playlist link in forums, comments or group chats.
- If you think someone else is using your account, contact support so we can check it.