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Apollo Group TV

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Apollo Group TV frequently asked questions

Straight answers about getting started, devices, plans and support. Can't find yours? Message us and we'll answer directly.

Getting started

What is Apollo Group TV?

Apollo Group TV is a paid IPTV subscription that streams live TV channels, sports, and a library of on-demand movies and series over your internet connection. You watch it through a player app on a device you already own, such as a Fire TV Stick, Android TV box, or smart TV, instead of a cable box.

How does Apollo Group TV work?

You pick a plan length and the number of devices, then place your order with our team. Your access details arrive by email, typically within 1–4 hours. You enter them in a supported player app, and the channel list, TV guide and on-demand library load inside that app.

See the setup guide

How long does activation take after I order?

Activation typically takes 1–4 hours. Your access details are sent to the email address you ordered with. If nothing arrives, check your spam folder first, then message us on WhatsApp at +1 (860) 699-7174 to speed things up.

Is there a free trial?

You can request a free test before subscribing by messaging our team. Test length and availability are confirmed when you ask. If you buy a plan, first-time purchases also come with a 7-day money-back guarantee.

Request a test

Devices & setup

What devices can I use to watch Apollo Group TV?

Apollo Group TV works on Amazon Fire TV and Fire TV Stick, Android TV and Google TV devices (including NVIDIA Shield), Android phones and tablets, Samsung and LG smart TVs, iPhone, iPad and Apple TV, Windows PCs and Macs, and MAG boxes. Each device needs a compatible player app and a stable internet connection.

Device-by-device setup

Does it work on Roku, Xbox or Chromecast?

These devices depend on which player apps are available for them, and that changes over time. Before you order for a Roku, Xbox or older Chromecast, message support so we can confirm a working setup for your exact model. Chromecast with Google TV runs Android apps and follows the Android TV steps.

Ask support

Where do I find my login, password, M3U or EPG link?

There is no website login. Everything you need to sign in, including your username, password and any playlist or TV guide links, is in the email we send when your subscription is activated. If you have lost it, contact support from the email address you ordered with and we will resend it.

Apollo Group TV login guide

Can I record shows (DVR)?

Recording is a feature of the player app, not the subscription. Some IPTV players can schedule recordings to internal storage or a USB drive, while others cannot. If recording matters to you, tell support which device you use and we will suggest a player that supports it.

Why are subtitles missing on some titles?

Subtitles depend on the individual stream or title and on your player app. First check the subtitle or audio-track option in the player while the title is playing. If a title that should have subtitles shows none, send support the title name so it can be checked.

Plans & billing

How much does Apollo Group TV cost?

Plans start at $20.99 for 1 month on 1 device. Longer terms cost less per month; for example, 12 months on 1 device is $75.99. Each plan is a one-time payment for the full term.

Compare all plans

How many devices can stream at the same time?

Plans are sold for 1 or 2 devices streaming at the same time. You can install the app on more devices, but only as many can play at once as your plan allows. If you need more connections, contact us before ordering.

Is there a lifetime subscription?

No. The longest plan is 12 months, which also has the lowest monthly equivalent price. Be cautious of anyone selling "lifetime" access; there is no such plan here.

See the 12-month plans

What is the refund policy?

First-time purchases can be refunded in full if you request it within 7 days. Renewals are not covered, and partial refunds are not offered after the 7-day window. Approved refunds go back to the original payment method within 5–10 business days.

Read the refund policy

Service & support

How do I contact support?

Message us on WhatsApp at +1 (860) 699-7174 or email iptvanbieterpro@gmail.com. WhatsApp is the fastest option for activation and setup questions. Include the email address you ordered with so we can find your subscription.

Contact options

Still have a question?

Our support team answers questions about activation, devices and billing, day or night.