1. Introduction
Apollo TV Stream ("we", "us") respects your privacy. This policy explains how we handle information collected through appolotvstream.com and when you order or use an Apollo Group TV subscription from us. If you do not agree with it, please do not use our services.
2. Information we collect
Information you give us
- Order details: your name, email address and WhatsApp or phone number, and the plan you choose.
- Payment information: the details needed to process your payment through the payment method you choose.
- Support messages: the content of emails and chats you send us, including device details and screenshots.
Information collected automatically
- Technical data: like most websites, our hosting provider records standard server logs such as IP address, browser type, pages requested and time of the request, for security and reliability.
3. How we use information
- To process orders, activate subscriptions and send your access details.
- To provide customer support and respond to questions.
- To send service messages such as activation, renewal and important changes.
- To prevent fraud, keep the website secure and meet legal obligations.
4. How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us operate, such as hosting, email, messaging and payment processing, under appropriate confidentiality obligations.
- Authorities when required by law or to protect our rights and the safety of our users.
- A successor business if our business is merged, sold or transferred.
5. Cookies
This website does not use advertising or analytics cookies. If that changes, we will update this policy and, where required, ask for your consent first.
6. Data retention
We keep personal information only as long as needed for the purposes above, including to meet legal, accounting or reporting requirements. When it is no longer needed, we delete or anonymize it.
7. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your login details private.
8. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you non-essential messages. Depending on where you live, including California, you may have additional rights under local law. Contact us to make a request; we may need to verify your identity first.
9. Third-party links
Our website may link to third-party sites and apps, such as WhatsApp or app downloads. Their own privacy policies apply when you use them.
10. Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
11. Changes and contact
We may update this policy from time to time; the date at the top shows the latest version. Questions or requests: iptvanbieterpro@gmail.com.